Misc Support Resources

Grief is often complicated by various life challenges.  WinterSpring focuses on bereavement, but through the years we have gathered information about other organizations offering support for a wide variety of needs.



Addictions Recovery Center (ARC), Inc.
Providing education, treatment, and counseling for alcohol and drug addiction through various programs: walk-in clinic, sobering unit, residential and day treatment, intensive outpatient, veteran services, transitional living, and more.
1003 E. Main St. Suite 104
Medford, OR  97504

Alcoholics Anonymous
See website for local chapter information and other resources.

Kolpia Counseling Services
“Kolpia Counseling Services offers a patient-centered integrative approach to helping our community heal, learn and grow through the difficulties of substance abuse, addiction and mental health afflictions.”
Ashland and Medford locations

Narcotics Anonymous
See website for local chapter information and other resources.

National Drug & Alcohol Helpline

OnTrack, Inc.
Wide variety of addiction recovery services and programs throughout Jackson County.
OnTrack Medford office: 541-772-1777

Phoenix Counseling Center
“Non-profit; Affordable; Outpatient.”
Work with clients facing addiction, pain management, men, women, healthy families, smoking, gambling, mentorship, DUII, stress reduction, etc.

Tobacco Quitline

Caregiver Resources


Aging and Disability Resource Connection (ADRC)
Part of Oregon Department of Human Services
Can help connect qualified clients with services, including:  In-home service and support; Help choosing a care facility; Family and caregiver support; Peer counseling; Transportation; Home delivered meals; Personal medication alerts; Medicare counseling; Medical equipment; Legal Services ; etc.

Family Caregiver Program
Coordinated by Senior and Disability Services
Help for Alzheimer’s caregivers. No fees but donations appreciated.
Program is available to family caregivers: Who are caring for someone over the age of 60; Who are caring for an individual and not receiving a wage or salary for providing that care; Who are 55 or older and are caring for children age 18 and under; Who are any age and caring for an individual with Alzheimer’s or other related disorders with neurological and organic brain dysfunctions.

Family Caregiver Alliance
caregiver.org ~ National Center on Caregiving
Caregiver and pre-death resources, including information on anticipatory grief.

Taking care of you: Powerful Tools for Caregiving
Family Caregiver Program, Rogue Council of Governments
“An educational program designed to help family caregivers. This program will help you taking care of yourself while caring for an older relative or friend.”
Class held in Medford at Providence Guest House, 799 Spring St.
Providence Guest House coordinator is Kim: 541-732-5466.
Class will give you tools to: Help you reduce stress; Take care of yourself; Reduce guilt, anger, & depression.
Classes held in Jackson and Josephine Counties.
Call Carol Terry @ 541-471-2863

Spears Cancer Center, Grants Pass (Asante)
Cancer requires more than physical treatment. At Three Rivers Community Hospital, we offer a variety of resources for your emotional and lifestyle needs.
(541) 472-7040
Social Work Services: “For an appointment, please call 541-789-5836 weekdays between 8 a.m. and 4:30 p.m. For outpatient oncology social workers, please call 541-789-4342.”
Support Groups: “Often cancer patients find comfort in company. It helps to share with others who are experiencing similar feelings, and that’s why we encourage you to connect with support groups in our community.”
Call 541-789-5836 for a current list of active support groups.

Oregon Department of Human Services
Caregiver resource page


Jackson County Mental Health Crisis Hotline
Crisis line available 24/7
(541) 774-8201

Crisis Text Line
Q: How does Crisis Text Line work?
A: You text 741741 when in crisis. Anywhere, anytime.  A live, trained crisis counselor receives the text and responds quickly.  The crisis counselor helps you move from a hot moment to a cool calm to stay safe and healthy using effective active listening and suggested referrals – all through text message using Crisis Text Line’s secure platform.

Community Works Helpline 
HelpLine is staffed by volunteers trained to listen with empathy, help problem solve, and provide contact information for local area resources to people in crisis.
(541) 779-4357 (HELP)
Toll free at 1-855-216-2111

National Suicide Prevention Hotline
1-800-273-8255 (TALK)
This is the same number as the national veterans suicide hotline
*Veterans Press “1” after dialing.

Drug & Alcohol Helpline
1 (800) 923-4357

David Romprey Oregon Warmline
Sometimes, instead of therapy, we just need a friendly person to listen and care about what we’re going through. Peer specialists are available free to all Oregon residents.
Dial 1-800-698-2392

The Trevor Project
The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.
1-866-4-U-TREVOR (488-7386)

Medical & Mental Health

Jackson County Mental Health
Information, referral, and screening for all mental health concerns; crisis assessment; mental health counseling services; a comprehensive array of treatment services to adults and children covered by the Oregon Health Plan who have a mental illness and are in need of treatment.
24/7 CRISIS LINE: 541-774-8201

For phone assessment and faster access to mental health services, including individual counseling, call Jackson County Mental Health’s “Utilization Management Team” at 541-770-7777.

Options for Southern Oregon
for Josephine County
Provides psychosocial rehabilitation services for people of all ages with long-term mental illness and other mental health needs. Can assist with: housing; advocacy; community integration; crisis intervention; therapy; co-occurring issues; education, work, and economic well-being.

ColumbiaCare Services, Inc.
Residential and comprehensive mental health treatment in Medford. Short-term crisis stabilization, and suicide prevention services for adults and youth. Also,ColumbiaCare Services, Inc. is now the primary provider of outpatient services for adult Jackson Care Connect members.

Jackson County Suicide Prevention Coalition
Providing education and referrals in suicide prevention. We do not provide direct services.

Community Works
Mental Health Counseling, Parent Education, HelpLine, Shelters & Outreach, Residential Programs, Foster care, Etc. Counseling available for a variety of mental health issues. Three payment options for adults at Community Works:  OHP; Private Insurance; Out of pocket pay: $60 per hour

NAMI – National Alliance for Mental Illness
M-F, 10AM-6PM ET
800-950-NAMI (6264)

NAMI of Southern Oregon
NAMI Southern Oregon is a non-profit affiliate of the National Alliance on Mental Illness (nami.org), the leading grassroots organization dedicated to providing education, support and advocacy for people with mental illness and their families. NAMI is an all-volunteer organization that offers help and hope for recovery. This local NAMI chapter offers many opportunities to get involved through meetings, get-togethers, educational events, fundraisers, and more.


Southern Oregon Compass House
From their website:  Compass House “provides adults with mental health issues purposeful opportunities that build the dignity of the individual and the well-being of the community. Compass House is a safe and compassionate environment, created through shared responsibility with the community, empowering adults with mental health issues to improve the quality of their lives.”
(541) 973-2840

Family Solutions (formerly SOCSTC)
Family Solutions provides a continuum of children’s mental health services from early intervention to intensive residential treatment.

Kairos offers a number of programs that meet immediate, short-term, crisis-initiated needs, as well as longer-term options to address a youth’s or young adult’s mental health concerns.

La Clinica Health Care
La Clinica offers a broad range of quality services to help patients live healthier lives and reach their fullest potential — all at an affordable price.  Our neighborhood health centers provide comprehensive medical, dental, and behavioral health services to meet the needs of our community.
(541) 535-6239

Rogue Community Health Centers – Ashland, Medford, Butte Falls, White City, Prospect- Rogue Community Health (formerly Community Health Center) is a nonprofit patient-centered medical home that offers a wide-range of primary and preventive health services to families and individuals of all ages and backgrounds.  They offer integrated behavioral health services as part of primary care.
They take: private health insurance; OHP; Medicare; and they offer a generous sliding scale for people who have none of the above.
541-773-3863 (Medford location)

Community Counseling Center of Ashland
Low cost counseling in Ashland. Options: Licensed counselors (take most insurances); Registered Counselors ($50, with sliding scale); Supervised Intern counselors ($10)
Not a crisis-oriented facility. They do not focus on addictions.
541- 708-5436


Senior & Disability Resources

Rogue Valley Connector
Rogue Valley Transit District
For older adults and people with disabilities. This service gives much needed access to Medford from areas in Eagle Point, Shady Cove, Trail and White City. Once the rider arrives at Front Street Station in downtown Medford, he or she can access the entire RVTD system as well. To start using the RV Connector, follow two simple steps:
1. Register – Call 541.842.2080 to register with the RV Connector program
2. Schedule – Call 541-842-2050 Monday – Friday 8:00am – 4:00pm to schedule your transportation.  NOTE: 24 hour advanced notice is required.


Aging and Disability Resource Connection (ADRC)
Part of Oregon Department of Human Services
Can help connect qualified clients with services, including:
In-home service and support; Help choosing a care facility; Family and caregiver support; Peer counseling; Transportation Assistance; Home delivered meals; Personal medication alerts; Medicare counseling; Medical equipment; Legal Services; And more…

PEARLS program of ADRC
Program to Encourage Active Rewarding LiveS
No-cost, in-home counseling for seniors experiencing feelings of discouragement and depression. See web page for PEARLS: http://rvcog.org/empowerment/pearls

Local Rogue Valley contact for the program is Susan Jay Rounds:

Access Senior Outreach Program
Their goal is to establish linkages within the community in order for seniors and disabled persons to meet their daily survival needs and remain in their homes in a safe and healthy environment for as long as possible.
(541) 774-4324

RVCOG (Rogue Valley Council of Governments) Senior & Disability Services
From their website“…a voluntary association of local jurisdictions in Jackson and Josephine Counties…it assists seniors and adults with disabilities.”
Resources, information and direct services available. Please see main web page:


Direct Services include the following:
Aging and Disability Resource Connection of Oregon (ADRC) 

Food & Friends (Meals on Wheels)

Disaster Registry

Lifelong Housing Certification Project

Living Well (You will be directed to a dedicated site)

Powerful Tools for Caregiving

Family Caregiver Program

Oregon Project Independence (OPI Brochure here)

PEARLS (Program to Encourage Active Rewarding LiveS)

Other Services: Case Management, Protection from Abuse, Pre-Admission Screening, Medical Supplies, Community Based and Institutional Care and In-Home Care

Medford Senior Center
Serves Adults 60 years old and older in Jackson County.
Low income senior assistance of various kinds. Call to talk with intake staff.
2860 State Street, Medford, OR 97504
Also other offices in other cities in Rogue Valley. See web page for both Medford Senior Services office and Medford Disability Services office:
Phone / TTY: (541) 776-6222

Medford Disability Services Office
28 West 6th Street, Suite D
Medford, OR 97501
Phone/TTY: (541) 776-6210
Fax: (541) 776-6251

Grants Pass Senior and Disability Services Office
2101 NW Hawthorne Ave, Suite A
Grants Pass, OR 97526
Phone: (541) 474-3110
Fax: (541) 474-3125

Osher Lifelong Learning Institute (OLLI) at SOU
From their website:  “Osher Lifelong Learning Institute (OLLI) at Southern Oregon University provides over 1,700 members with intellectually stimulating courses and social functions. Currently, there are approximately 100 courses offered in each of three terms, September through June. A one-time annual fee covers all courses that a member takes during the Fall, Winter, and Spring terms.”
A great way to learn new things and meet other older adults.
(541) 552-6048

Good resource for grief and bereavement articles as well as related end-of-life issues.
*Also available in Spanish with Spanish translator device within the web site.



Jackson County Veterans Services
Certified by the federal Department of Veterans Affairs to assist veterans and their families submit claims and appeals to the DVA. Assists veterans and families in accessing veterans’ benefits through the Federal VA.
1000 E. Main Suite 3
Medford, OR 97504

Southern Oregon Rehabilitation Center & Clinics (SORCC)
Local chapter:  8495 Crater Lake Highway, White City, Or 97503
Nationwide program to help veterans. Services provided for under-served special citizens, e.g., homeless, chronically mentally ill, and substance abusers. Treatment includes psychiatry, addictions, medicine, bio-psychosocial, physical and vocational rehabilitation, chaplain services, etc.
Local chapter:  8495 Crater Lake Highway, White City, Or 97503
1-800-809-8725 and 1-541-826-2111

Veterans Crises Line
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential:
toll-free hotline: 1-800-273-8255 press 1
text: 838255 to receive confidential support
online chat:  http://www.veteranscrisisline.net/